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Terms & conditions of Business of Swedish Connection Au pair & Nanny Agency Ltd (“The Agency”)


Submission of a filled in application form constitutes acceptance of the Agency’s Terms and Conditions of Business.

1) Definitions:
In these terms and conditions and in all contracts to which these terms and conditions apply:
a) “The Agency” shall mean Swedish Connection Au Pair and Nanny Agency Ltd, 84 Fitzjohn Avenue, Barnet, Herts EN5 2HW, United Kingdom.
b) “The Family” or “The Client” shall mean any individual to whom or any firm or company to which the Agency shall supply or offer to supply services of an Au Pair, Returning Au pair or Nanny.
c) “The Candidate” shall mean any individual whose services are supplied or offered by the Agency to the Family or the Client.
d) “The Contract” shall mean any contract with the Agency for the provision of “The Candidate’s services to the Family or the Client.

2) These terms and conditions will apply to and govern the offer of supply of any services of a Candidate by the Agency to the Client. The Client will be deemed to enter into the Contract with the full knowledge thereof.

3) For summer or short term applicants, there is no trial period.

4) The Client shall make payments in full to the Agency against invoices issued by the Agency within fourteen days of the date of invoice and prior to the Candidate’s arrival.

5) The Agency operates within the guidelines as set out in the relevant Statutory Instruments.

6) In all instances we act as an employment / introduction agency.

7) The Client agrees to specify their exact requirements and provide full details of the type of work, salary and period of employment for which the candidate is required.

8) The Agency makes every reasonable effort to verify the integrity and suitability of the Family and of the Candidate. However, we will accept no responsibility for any costs caused by cancellation or for any negligent, dishonest or malicious act whilst with a host family. Your acceptance of this clause is a condition of our supply of a Candidate.

9) Whilst the Agency takes every care to assess the Candidate and obtain references, it gives no warranty as to the Candidate’s details, character or suitability.

10) All suggested salaries are quoted gross and the Client should ensure that any tax and national insurance contributions, if applicable, are deducted from the salary of the Employee. These sums should be forwarded to the Inland Revenue with any sums payable by the Employer.

11) The Client is responsible to provide the Candidate with and employment contract (not applicable for au pair placements). The agency can provide the client with an example copy of an employment contract that the Client can use as a guide; however the Agency holds no responsibility for the content in the contract. The employment contract is between the Client and the Candidate.

12) The Client undertakes not to re-engage temporary staff otherwise than through the Agency. Any Client who engages at any time the service of a person originally introduced by the Agency, having previously engaged/declined the service of that person, will be liable for the full fee. The Client will inform the Agency immediately of any such engagement.

13) If the Client engages temporary staff on a permanent basis, the Client will pay the Agency its fee as for permanent staff, shown herewith, in addition to those previously paid for temporary staff.

14) All communication, whether written or verbal supplied by the Agency shall be confidential. If the Family should refer a Candidate to a third party resulting in an engagement of the Candidate by the third party, the Family will be liable for the full Agency fee.

15) The termination of employment should follow the terms set out in the Contract between the Family and the Candidate. To qualify for any potential refund of the fees the Agency requires to be notified at least two weeks prior to the termination of employment.

16) No refund or reduction from the Agency will be given if the number of weeks is subsequently reduced on a temporary or permanent engagement.

17) It is the Family’s responsibility to ensure that any car provided for the Candidate’s use is adequately insured, licensed and road worthy. The Family should also ensure that the Candidate is a competent driver and carries a valid driver’s licence for the UK.

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